At Oilily and OIGWUU, we are committed to delivering our high-fidelity vacuum tube amplifiers to audiophiles worldwide. All products are shipped directly from our manufacturing center in China with specialized protective packaging.
1. Regional Branding Notice
The internal components and performance of our products are identical. The brand name depends on your location:
- United States Orders: Delivered under the Oilily brand.
- International Orders: Delivered under the OIGWUU brand.
2. Processing & Handling
- Order Processing: We typically ship orders within 7–10 business days after receiving payment.
- Quality Testing: This window allows our engineers to perform a final rigorous burn-in and quality test on your amplifier to ensure peak performance upon arrival.
3. Shipping Methods & Estimated Timelines
We offer both Air and Sea freight for all destinations. Shipping costs are calculated by weight at checkout.
Air Freight (Standard)
- United States: 7–10 Business Days.
- United States: 7–10 Business Days.
Sea Freight (Economy)
- United States: 20–25 Business Days.
- Other Countries: 20–30 Business Days.
Note: Actual delivery times may vary depending on local customs efficiency.
4. Duties, Taxes & Customs
All-Inclusive Pricing: All displayed prices include customs duties and import taxes. We prepay these fees on your behalf.
Customs Cooperation: In rare cases, if local customs regulations require the recipient to perform the clearance personally, we will notify the customer via email to provide the necessary assistance or documentation.
5. Contact & Support
If you have special requirements or questions regarding your shipment, please feel free to reach out:
- Email: lena@oilily-hifi.com
- Instant Support: Contact us directly via the WhatsApp button on our website.